Customer Support Help Center
FAQ for customers
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Deposit
- ● Which countries and jurisdictions are not supported by Legend Pay?
- ● How do I send a wire transfer correctly?
- ● How to deposit EUR via a Wire Transfer
- ● The funds I transferred from a joint account have not been credited yet
- ● I forgot to include my reference code in my wire transfer
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Trading
- ● How to Sell Cryptocurrency Using Legend Pay
- ● How to Buy Cryptocurrency Using Legend Pay
- ● What is the minimum and maximum trade size?
- ● What fiat currencies can I use to buy crypto?
- ● What cryptocurrencies can verified customers purchase on Legend Pay?
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Withdraw
- ● What is the process for withdrawing to a bank with a different currency?
- ● Is it possible to modify the bank account information for receiving funds?
- ● Is there a withdrawal fee?
- ● After submitting a withdrawal request, when should I expect to receive my funds?
- ● Withdraw your Fiat to your Bank account
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Account
- ● How do I change my default fiat currency?
- ● How long does it take to get my account verified?
- ● What makes Legend Pay a preferred option for converting fiat currency to cryptocurrency?
- ● What is the process for updating my personal bank account information?
- ● Is it possible to update/modify my email address?
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Verifications & Limits
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Other