● How do I send a wire transfer correctly?

Table of Contents

Use the reference code correctly. 1

1)      Always provide the reference code when sending the wire. 1

2)      Only provide the reference code in the wire memo/information. 2

Don’t send funds from other people’s bank accounts. 3

Don’t send funds from your company. 3

Use regular bank accounts to send funds. 4

Use the reference code correctly

The reference code is unique and it’s only for you.

We only use this code and your name to determine to whom we should credit the received funds. Therefore, it’s crucial to use the code correctly.

Here’re some important tips

1)    Always provide the reference code when sending the wire.

Missing this code will make it hard for us to find you, and cause delays.

 2) Only provide the reference code in the wire memo/information

e.g. your code is “VALFEXN”

if you provided:

“VALFEXN  Michael Jordan”

Or

“VALFEXN  Michael Jordan to Legend Trading”

Or

“VALFEXN  Michael Jordan from Kucoin”

We understand you want to give us more information, but this is unnecessary. In fact, providing unnecessary information will stop our system from finding you automatically, and cause delays in depositing funds to your account.

The only information we need to provide is the code itself, in this case “VALFEXN”.

Don’t send funds from other people’s bank accounts

Please be advised that Legend Trading does NOT accept third-party payments.

Funds must be sent from your own bank accounts. Any wires originating from bank accounts under other individuals' names, including spouses, will be returned. Thank you for your understanding and compliance with this policy.

e.g. your name is “Michael Jordan”, and your wife’s name is “Jessica Jordan”, if we received a wire transfer and the sender’s name is “Jessica Jordan”, it will be returned even if the reference code was correct.

If you use a joint-account, you’ll need to contact our customer support team and provide the most recent bank statements to prove that the account is co-owned by you and your spouse.

Don’t send funds from your company

If you have your own company, while your account is an individual account.

Do NOT send funds from your company. Please always use your own personal bank account to send funds to us.

For example, your name is MICHAEL JACKSON, and you own a company named MICHAEL Group GmbH, you can only send funds from a bank account under the name “MICHAEL JACKSON”. Any deviation from this requirement will result in our system detecting a name mismatch, leading to the wire transfer being returned.

and if you really want to send funds from your company’s bank account to Legend Trading, please create a new entity account with us.

Use regular bank accounts to send funds

Some customers send funds from payment processors such as “TransferWise”. Unfortunately we can’t accept transfers from them, and the deposit will fail.

Do NOT send funds from payment processors, use a regular bank account instead.

Still have questions? Simply submit a ticket and our support team is ready to assist!

Legend Trading 

The leading US-regulated crypto trading firm trusted by 500+ institutions in a compliant way around the globe.

—-

For more information please visit: https://legendtrading.com/

For updates, follow Legend Pay’s social platform on Twitter